We bring decades of technology research and conversation design experience to create some of the most authentic, intelligent and successful chatbots ever developed. imperson is the trusted chatbot partner for leading brands and agencies including Disney, Moet Hennessy, Viacom, Johnson & Johnson, Hyundai, Lionsgate, Horizon Media, 360i, Warner Music and many more.
We knew that we needed to take a conversational approach, rather than the ‘choose your own adventure’ style that a typical chatbot might utilize. We worked with imperson, who specializes in conversational chatbots, to craft a myriad of responses that both reflected the voice of Albert Einstein while leveraging imperson’s AI technology to be contextually relevant to whatever the user was asking at any given moment.
Layne Harris, 360i’s Vice President, Head of Innovation Technology