Customer Support

Automate your tier-1 support with an intelligent chatbot that answers questions, provides brand and product information, triages support tickets and provides real-time order updates.

Frequently Asked Questions, Answered

Chatbots can handle your entire FAQ and knowledgebase with ease, delivering accurate answers to complex natural language questions. With self-service knowledgebase updates, your visitors will always get the most accurate response, every time.

Never let a customer wait

Let your chatbot handle common issues immediately, answering FAQs, deflecting issues, triaging support tickets, and providing real-time order status and shipping updates.

Keep your team (less) busy

While your chatbot handles most of the load, if the need arises, complicated issues requiring human attention can easily be handed over to your service center. All major customer service platforms are supported.

Ready to start the conversation?

Find out how Imperson can help your business.

CONNECT

Imperson Inc.

10000 Washington Blvd.
Culver City 90232
California, USA

 

info@imperson.com

  • Facebook
  • Twitter
  • LinkedIn

©2020 Imperson Inc.